Returns & Exchanges
At JAPAN CLOTHING, we strive for perfection in every stitch, but if your purchase isn't quite right, we offer a 30-day return policy for all unworn items in their original packaging. We ensure a seamless exchange process to help you find the perfect fit and style for your wardrobe.
Return Process
- 1.Request a Return
Log into your account portal and select the order containing the items you wish to return to generate a unique Return Authorization number.
- 2.Prepare Your Package
Securely pack the items in their original Japanese craft packaging, ensuring all tags are attached and the packing slip is included inside.
- 3.Ship the Item
Affix the prepaid shipping label provided in your email and drop the package off at any authorized carrier location within 7 days of your request.
- 4.Receive Your Refund
Once our quality control team inspects the garment, your refund or exchange will be processed to your original payment method within 5-7 business days.